So around Xmas, my German Air Fryer Oven I had only bought in August, started not heating properly and I eventually talked to the manufacturer and Amazon and they did a refund… Great! Perfect! Lovely!

After lots of research, I decided to order a Ninja Foodi Air Fryer Oven (model DT251 with thermometer).

Now I will go into this saying that, yes, I did choose the option that said LIKE NEW – the outside box may be damaged. I have bought items like that for a little bit cheaper before and never had a problem. Well today this is what arrived…

Missing parts (incl the Smart thermometer), damaged, broken, certainly nothing “Like New” about it… How do they send stuff like this out to a customer without even checking…

They are refunding, as they have no replacement available, which is fine but now I have to repackage and organize a return, and since today is Friday, that means no air fryer for awhile yet…Ugh!